Get In Touch
Have questions? Suggestions?
Want to tell us about your visit?
We want to hear from you!
Casino Hours
Monday – Tuesday: Closed
Wednesday – Sunday: 9:00 AM – Midnight
Wednesday – Sunday: 9:00 AM – Midnight
Customer Service
Phone: (800) 922-2946
Our Address
Crystal Shores Casino
7282 Hoadley Rd, Benzonia, MI 49616
Frequently Asked Questions
How old do you have to be to visit your casino?
Guests must be 18 years or older to play.
How old do I need to be to sign up for Grand Rewards?
Joining the Grand Rewards Players Club program is simple and free. Stop by the Players Club next time you visit to complete the quick sign up process. To learn more about our rewards program click here or give our Players Club a call at (800) 922-2946.
How can I obtain a win/loss statement?
Simply download the win/loss request form by clicking here, fill it out, and send it in. If you provide us with your email address you will get the win/loss statement a couple of days faster than if we send it to you via the post office.
Contact Us By Email
To submit a question or comment, simply complete the form below. Please note, this webform is monitored Monday – Friday from 8:00 AM – 5:00 PM. For urgent requests, please give us a call at 800-922-2946.
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